About the Role:
The purpose of a Warehouse Associate is to ensure the smooth and efficient operation of a business's supply chain and inventory management processes. This includes receiving, stowing, picking and packing orders, processing returns and exchanges, and managing stock levels. Warehouse Associate is also responsible for providing excellent customer service, ensuring customer satisfaction, and resolving any customer queries.
What You'll Do:
Receive customer orders and efficiently process them
Ensure that orders are correctly picked/packed for delivery
Track orders and update customers on delivery status
Handle customer returns and process them accordingly
Process incoming deliveries and unload respective goods to then stock in
Monitor stock levels and report back any key findings to leadership
Work with other team members to ensure a smooth process
Who You Are:
Previous experience in a related role
Strong customer service skills
Excellent organizational and time management skills
Ability to work independently and as part of a team
Ability to think quickly and problem solve
Knowledge of relevant software and computer systems
Good communication and interpersonal skills