Who We Are:
Hello! We are OPLOG, Turkey’s leading tech-enabled fulfillment startup enabling e-commerce brands across Europe to streamline and optimize their post-purchase fulfillment operations. We enable e-commerce brands to operate in various markets without physical boundaries through our international fulfillment networks with the ability to track all the inventory and operational processes.
Recognized by Deloitte as Turkey’s fastest-growing tech company, we raised €11 million from one of Turkey’s leading investment funds, Esas Private Equity. Our goal is to be #1 best fulfillment technology in the industry. But wait, there is more! We work with global companies such as SONY, Tupperware, Rossmann, and many local champions.
As one of the first companies to utilize proprietary robotics technology in our fulfillment centers, we aim to support and propel brands beyond industry 4.0 transformation. Similarly, by creating a reliable and connected fulfillment infrastructure, we can help big and small brands scale their businesses by allowing them to focus on their products, not the delivery journey.
What You'll Do:
- Communicate on day to day with internal and external stakeholders to resolve cases.
- Review and validate charges from Logistics Service Providers.
- Ensure right carrier performance management, such as on-time truck performance, linehaul impact to customer experience, etc.
- Identify and develop appropriate performance metrics and ensure consistent measurement and accountability.
- Continual, operational/tactical communication with external customers (Carriers) and internal customers (Fulfilment Centres, Supply Chain, Procurement, Finance).
- Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Continuous Improvement Management with carriers, focused on development of larger and more complex players to ensure they will be able to meet demand. Optimizes procedures, process, and best practices.
- Uses expertise and judgment to select stakeholders to determine the right goals, inform decisions, and design long-term solutions for Transportation network operations.
- Lead and being a partner with business leaders to define, create, implement, and execute key business processes to Plan, Source, Delivery services.
- Solve for existing business metrics and create new mechanisms for accountability where needed. Identify procurement needs through ability to read, analyse, and study data interpreting the areas of opportunity.
- Responsible for development of their team and development of OPLOG cross border international shipping services to establish an end-to-end supply chain.
- Analysing existing trucking capacity versus forecasted capacity requirements, particularly with the view of supporting seasonal peak times of year; Working to develop medium-term capacity with carriers.
- Analyse and improve network design in partnership with Supply Chain teams to meet best in class cost and customer experience results.
- Ensure right business metrics are prepared for and participate in regular Operations calls, business reviews.
- Provide support on long-term supply chain and capacity planning and forecasting.
- Provide analysis and recommendations for business lanes with quantitative justification.
- Source, contract and manage international transportation service to provide end-to-end supply chain.
- Create standard workflow for customers brokerage requirements.
Who You Are:
- Bachelor’s Degree in relevant departmants,
- Ability to organize, and prepare, report on and interpret large sets of data,
- Proficiency in Advanced Excel (including Pivot Tables, VLOOKUP’s),
- Fluent in English, both spoken and written.
- Being an excellent team player and communicator with strong interpersonal and relationship building skills to back this up,
- Have a significant previous work experience in a fast-moving Operations, Supply Chain, Logistics and/or Ecommerce environment,
- Experience in operations/supply chain/logistics/e-commerce is a plus,
- Knowledge of Microsoft Office programs, including Excel, PowerPoint, Outlook, and Word, alongside Data-warehouse analysis.
- Having solid analytical skills and capabilities.